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Applies to:Office 2019 for Mac, Office 2016 for Mac

The Volume Serializer (VL) is used to activate Office 2019 for Mac or Office 2016 for Mac as a volume licensed version. It's an approximately 4 mb package file that you run on a user's computer, either before or after you've installed Office.

Download the Volume License (VL) Serializer from the VLSC

To download the VL Serializer, do the following:

1. Sign in to the Volume Licensing Service Center (VLSC).
2. Select the Download and Keys tab.
3. Depending on the version that you're deploying, search for 'Office 2019 for Mac Standard' or 'Office 2016 for Mac Standard.'
4. Select the Download link in the results panel.
5. Select the Continue button at the bottom of the window.
6. Select the icon (circle with download arrow) to download the VL Serializer .iso file.
7. Once the download is complete, mount the .iso file to extract the VL Serializer package file.

Microsoft Office 2016 - Install on Mac. Because Office 2016 is such a large program, it is recommended that you connect to the network using a wired Ethernet connection and disable your wireless connection before beginning this process in order to reduce the installation time. The VL Serializer package contains a binary executable that's named 'Microsoft Office Setup Assistant'. It's this executable that actually activates the volume license. If you install the volume licensed version of Office 2016 for Mac from the.iso file downloaded from the VLSC, you don't need to run the VL Serializer.

Make sure you have the correct VL serializer version for the version of Office that you're deploying to your users.

Then, deploy and run the VL Serializer package file on each computer that you want to activate Office as a volume licensed version.

Note

• You can't use the VL Serializer for Office 2019 for Mac to activate a volume licensed version of Office 2016 for Mac.
• Volume licensed versions of Office 2019 for Mac have version numbers of 16.17 or higher. Volume licensed versions of Office 2016 for Mac have version numbers of 16.16 or lower, such as 16.16.2 or 16.15.

Additional information about the VL Serializer

• The volume license is located in the /Library/Preferences/com.microsoft.office.licensingV2.plist directory.
• The licensing plist generated by the VL Serializer contains data that's encrypted by using the serial number of the boot drive on the computer where it was generated. Upon each Office application launch, the plist is decrypted by using the current boot drive serial number as the decryption key. If the data cannot be decrypted (for example, boot drive serial number is different), Office will go into an unlicensed state without warning.
• Because the license plist file is encrypted using information from the computer on which it's installed, you can't copy it to a different computer to activate Office on that computer.
• There's a single VL Serializer package that contains a single key that's shared between all volume licensed customer installations.
• The VL Serializer package contains a binary executable that's named 'Microsoft Office Setup Assistant.' It's this executable that actually activates the volume license.
• If you install the volume licensed version of Office 2016 for Mac from the .iso file downloaded from the VLSC, you don't need to run the VL Serializer. That installer package already has the VL Serializer functionality built-in. But, we recommend that you always download and install the most current version that's available on the Office Content Delivery Network (CDN) on the internet. For more information, see Download Office for Mac to your local network.
• The VL Serializer package is compatible with mobile device management (MDM) servers such as Microsoft Intune, Jamf Pro, or FileWave.

Related topics

Applies to:Office for Mac

This article is for IT administrators and discusses frequently asked questions about the availability of Office from the Mac App Store, and the differences between downloading and distributing Office apps directly from Microsoft.

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Starting in January 2019, the following Office applications are available for download from the Mac App Store:

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook
• Microsoft OneNote*
• Microsoft OneDrive*

* These apps were also available from the Mac App Store in previous years.

What version of Office is available from the Mac App Store?

The Office apps available from the Mac App Store provide the very latest production version of Office on the Mac. Word, Excel, PowerPoint, and Outlook require an Office 365 subscription to activate. OneNote and OneDrive do not require an Office 365 subscription, but some premium features may require an Office 365 subscription. All apps are compatible with Office 365 subscription plans, such as Office 365 A3, Office 365 A5, Office 365 Enterprise E3, Office 365 Enterprise E5, and Office 365 ProPlus.

Note

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Some Office 365 subscriptions don't include access to downloadable Office apps. For example, the Office 365 A1, Office 365 Enterprise E1, and Office 365 F1 plans. For more information, see Office 365 plans.

Can I use apps from the Mac App Store with my Volume License?

No. Perpetual licenses, including Office 2019 and Office 2016, are not supported with Office apps available from the Mac App Store. The Volume License (VL) Serializer is not compatible with these apps. Attempts to use a perpetual license with Mac App Store apps will cause the apps to enter reduced functionality mode.

How do I deploy Office apps from the Mac App Store to computers in my organization?

You need an enterprise mobility management (EMM) tool that supports either Apple's Volume Purchase Program (VPP), Apple Business Manager, or Apple School Manager. For example, Jamf Pro is compatible with these programs and can be used to deploy Office apps. Office supports managed distribution, which allows your Mobile Device Management (MDM) server to install Office even when the user does not have an Apple ID. Office apps cannot be distributed through redeemable codes.

While a consumer may acquire Office through the Mac App Store as a bundle with a single-click download, IT admins will need to deploy the individual apps.

When deployed through the Mac App Store, does Office behave differently, or provide less functionality?

Word, Excel, PowerPoint, Outlook, and OneNote provide the same end-user functionality regardless of how it is deployed. IT admins have traditionally deployed Office from Microsoft's Content Delivery Network (CDN), but now have the option of deploying from the Mac App Store.

The OneDrive app, when acquired from Microsoft's CDN, offers IT admins more deployment flexibility such as pre-enabling icon overlays and system access. When acquired from the Mac App Store, users will see additional prompts to enable this functionality.

The Office builds available from the Mac App Store are production builds and are usually updated on a monthly basis. The Office Insider program is not supported through the Mac App Store. If you wish to use the Insider Slow or Fast channels, you should continue to install Office apps from the Microsoft CDN.

Microsoft Teams and Skype for Business are not available through the Mac App Store and must be deployed from the Microsoft CDN.

How do Office updates occur?

When Office apps are deployed through the Mac App Store, it is the sole responsibility of the App Store to keep those apps up-to-date. Conversely, apps deployed from Microsoft's CDN are updated through the Microsoft AutoUpdate (MAU) tool. Content caching services in macOS can be used (and is highly recommended) to optimize both the installation and update process of Office apps acquired through the Mac App Store.

The download size of monthly update packages is the same, regardless of whether the CDN or Mac App Store is used for deployment.

For Office 365 plans, Internet access is also needed to manage your subscription account, for example to install Office on other PCs or to change billing options. Internet access is required to install and activate all the latest releases of Office suites and all Office 365 subscription plans. Microsoft office 2011 mac update. Internet access is also required to access documents stored on OneDrive, unless you install the.

Can I convert an existing CDN-based Office installation to Mac App Store?

If a user launches the App Store app on their Mac, they may see that Office apps are available for download even though Office is already installed from Microsoft's CDN. Depending upon the currently installed Office build, and the build available in the Mac App Store, the existing app may or may not get overwritten. For example, if the build of Office currently installed is newer than what is available from the Mac App Store (such as an Insider build), it will not be overwritten if the user chooses to download the Mac App Store build.

There is no automated process for performing a CDN to Mac App Store conversion. Depending on your EMM's capabilities, you may be able to orchestrate the process through a script. The high-level steps for each Mac are as follows:

• Close all Office apps
• Remove the Office apps from the /Applications folder
• Remove the Office entries from the keychain
• Remove the Office package registrations (pkgutil --forget)
• Trigger the MDM server to install the Office apps (such as jamf recon)

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While CDN-based installations of Office can utilize the bandwidth-optimized suite installer, which is approximately 1.8 GB in size, the total size of the same apps when deployed through the Mac App Store is approximately 4 GB.

How can I tell if an Office app was downloaded from the Mac App Store?

• Open Finder, and navigate to the Applications folder
• Locate the Office app (such as Microsoft Outlook.app), control-click, and choose Show Package Contents
• Navigate into the Contents folder
• If a folder named _MASReceipt is present, the app was downloaded from the Mac App Store

How do I manage Office policies and preferences with apps downloaded from the Mac App Store?

Word, Excel, PowerPoint, Outlook, and OneNote offer the same policies and preferences as their CDN-based counterparts. IT admins do not need to alter existing Configuration Profiles as the bundle ID for each app is unchanged.

Note

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OneNote does use a different bundle ID, and different management controls are available depending on how you obtain the app. For more information, see Deploy and configure the new OneDrive sync client for Mac.

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It is highly recommended that IT admins set the OfficeAutoSignIn value to TRUE in the com.microsoft.office preferences domain. For new installations from the Mac App Store, this preference will bypass the first run dialogs that ask users if they wish to purchase a new Office 365 subscription. This will mitigate calls to the help desk in commercial environments as users can only activate an existing subscription.